Keep Costs Low and Quality of Service High with a Hosted and Managed Solution.

Today’s market presents new challenges. Everyone is looking to cut costs and although it’s now possible—and common—to have staff scattered across the country, keeping everyone connected can be difficult.

That’s why we recommend that companies let us take care of the software hosting and management.

You still have control over key elements of your solution, such as user rights and workflow, but we do the heavy lifting when it comes to managing servers, providing security and data back-up and applying the latest updates.

If you have several branches or remote employees, this is an easy way to keep everyone centralized on the same system. Even if you’re just based in one office, hosting has several advantages.

• Quick deployment
• No high infrastructure and support costs
• Guaranteed reliability and security
• Lowered risk of compromising customer data if a machine crashes or is lost or stolen
• Easy business expansion

Host Your Own Software

Prefer to keep software hosting in-house? No problem. Encompass360^® can be easily self-hosted. Our Implementation Team will help you get up and running and our Professional Services team will be available for help at rollout and beyond.

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Software Hosting FAQ

What are the advantages of having Ellie Mae host Encompass360 for my business and users?

Hosting allows companies to take advantage of the power of Encompass360 while avoiding the costs of installing and managing software in-house, and more easily expanding the business. By leveraging the latest in data security, system redundancy, and failover protection technologies and by maintaining multiple data centers across the country, we ensure that your applications and data resources are always available whenever you need them.

Who is software hosting best for?

Our hosted option is ideal for companies of any size, whether you are a five-user shop or a 5000-person operation.

What is the difference between the features and capabilities of the hosted versions of Encompass360 vs. self hosted?

The full hosted solution includes unlimited Electronic Document Management for all users and online customer portals for your corporate headquarters, branches and all loan officers. The self-hosted version does not include these benefits though they can be purchased separately through the Encompass360 CenterWise service.

Is software maintenance included in the pricing?

Yes.

How safe is my data? Why should I trust you with my data?

You can rest assured that your data will be protected and secure. Our data centers are protected 24/7 with a high level of security and our collocation facilities house systems and information for some of the largest financial services companies in the world.

What is the difference between hosting Encompass360 with a third-party hosting company and hosting through Ellie Mae?

Using Encompass360 through Ellie Mae provides you with our complete Encompass solution, which is activated as soon as your subscription is processed. Our staff of highly skilled technicians monitors and manages your applications and data 24/7 to ensure that your system is available anytime you need it.

Is there any software installed on my users' PCs or laptops?

Yes. A software component is downloaded to stream the Encompass360 application to the user's computer. No data or sensitive business information is ever stored on the user's machine.

Who owns my data and who else has access to it?

You own your data, which is located on our servers in our secure data centers. No one other than you has access to your data and Ellie Mae does not sell or share your information.