How
We Protect Your Privacy
About Us
This website is powered by Ellie Mae, Inc., a
provider of software and services for the residential mortgage industry since
1997. Visit us at http://www.elliemae.com.
Information We Collect
When you visit this site, we may collect certain types of information from you,
such as information you voluntarily provide via forms, applications, etc. We
may also collect information about you from your online browsing and
transactions, including your preferences, pages visited, technical information
regarding your computer and operating systems, such as your Internet Protocol
(IP) address, domain name and system configuration and settings.
Individualized Password
When you sign up for online access to loan related information,
you are
asked to create your own username and password to access information related to
your loan file. This information is encrypted during transmission. We allow you to select your
own personal username (email address) to sign on. We strongly recommend that
you use your own email address and not a shared email address that may be
accessed by multiple parties.
Security Questions
Your originator may ask you to set up four security questions and answers, as
well as a phrase and site image that will be associated with your account. If
we ever need to confirm your identity, your correct answers to the security
questions in conjunction with the phrase and site image will help us verify your
identity.
Cookies
“Cookies” are alphanumeric
identifiers in the form of text files that are inserted and stored by your Web
browser on your computer’s hard drive. Ellie Mae may set and access cookies on
your computer to track and store identifying information about you. We also may
gather information about you using cookie technology. For example, Ellie Mae may
assign a cookie to you to limit the amount of times you see particular
information. Please note that most Internet browsers will allow you to stop
cookies from being stored on your computer and to delete cookies stored on your
computer. If you choose to eliminate cookies, the full functionality of the
Service may be impaired for you. We encode our cookies so that only we can
interpret the information stored in them.
Timed log-off
This website will automatically log you off after 20 minutes of inactivity.
This reduces the risk of others accessing your information from your unattended
computer.
Firewall
Ellie Mae’s computer systems are protected 24 hours a day by a powerful
firewall that blocks unauthorized entry.
Encryption
From the
moment account information leaves your computer to the time it enters Ellie
Mae’s
system, all online access is encrypted.
During any exchange of sensitive loan information or documents, our 128-bit
encryption turns your information into a coded sequence with billions of
possible variations, making it nearly impossible for unwanted intruders to
decipher. Ellie Mae servers possess the formulas
required to turn this code back into
meaningful information for processing.
Any Web address beginning with "https://..." indicates the page you
are viewing uses encryption. The "s" stands for "secured."
Constant surveillance
Ellie Mae’s security team maintains and monitors our security systems to help ensure that your accounts are safe and
secure.